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25 August 2020

Operators Shape Success, Subscribers Power Up Prepaid: Mobile Recharge Platforms

Online mobile recharge has emerged as one of the easiest ways to recharge our smartphones these days. With mobile recharge apps, one can obtain access to the internet anywhere and anytime. Moreover, these platforms have become a robust electronic recharge base, along with an effective prepaid account management option for mobile service providers.

An online recharge app like Bajaj Finserv enables a user to recharge their top-ups, internet packs, and SMS services just by a tap on their phones. The entire process is so fast and simple that anybody can recharge their smartphone within a minute. Let’s discuss other benefits to customers of using online mobile recharge platforms below:

Convenient – Traditionally, customers had to physically visit a recharge store, wait for their turns, and then get the recharge done. But with apps for prepaid mobile recharge, you can recharge your data pack while sitting at your home, and at any time of the day. You will only require an internet connection.

Various payment modes – Getting a recharge done traditionally means you will have to pay using cash. Shopkeepers do not usually accept credit cards or debit cards. But with the online recharge app, you can choose to pay using your credit or debit cards, e-wallets, and UPI-enabled accounts. Moreover, some platforms offer cashback and offers for mobile recharges, which can be up to 10% of the total recharge amount. It will help you save while you pay.

Multiple Options – Another advantage of using online recharge platforms is that you can choose the package you want. All platforms will show a list containing all recharge options available on your number from the lowest to the higher amounts. If you want a top-up, you can select the top-up option. You can even buy extra internet data for a day, week, or month. A shopkeeper may not reveal all the plans and give you enough time to think when you are getting your recharge dome offline.

Instant recharge option – If you have a good internet connection, you can get the recharge done within a minute. For offline recharges, you will first have to go to the shop, ask the shopkeeper for plans, choose a plan, and then wait for a few minutes until your plan is activated. Sometimes, this process can take a few hours as well.

Easy to use – The platforms for online recharges are very easy to use. The user interface is intuitive and straightforward. Once you enter your mobile number, your screen will flash a variety of plans to choose from. Then, you will have to select the plan and pay using an e-wallet, debit card, or credit card. Even if you are using the app for the first time, you will not face any difficulty. Most of the platforms are available in multiple languages, and all of them offer simple instructions to recharge your phone.

Apart from benefits to the customers, these apps offer advantages to operators as well, mentioned below:
  • Awareness – Whenever an operator comes up with a new plan or scheme, all they have to do is add it to their existing list of plans. Traditionally, they had to invest a lot in advertising and spreading awareness. 
  • Customer retention – Through the app, a customer will access the details of all data plans and recharge options, and choose the one they like. It will keep them well-informed and stop them from shifting to other providers.
The Bottom Line

Mobile recharge apps are simple, easy to use, and convenient, which makes it easier for the user to recharge their phones while sitting at home during any time of the day. If the customer is happy with these services, even the operators will benefit.

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